TESTING AND DATA THE EXCHANGE TRACKING SUMMER 2020 SAFER TESTING SITES BioReference Labs avoids overcrowded testing centers WORDS of WISDOM with Skedulo’s appointment booking solution. and WELLNESS Salesforce’s B-Well Together series is led by wellbeing experts who focus on aligning the mind and body. Each day, a different expert guides our Ohana through relevant conversations, such as dealing with isolation, getting better sleep, and overcoming BioReference Labs is one of the main organizations once they arrive at the testing site at their designated adversity in challenging times. Check out some of our favorite words of wisdom below. providing COVID-19 tests in areas hit hardest by the time. Staff members working at the testing site, using virus. Its testing sites were becoming overwhelmed, a mobile device, can perform a contactless ID check, and some people were experiencing wait times as long and check in patients for testing via the QR code as six hours. Not only is this an extremely long time confirmation. to wait in line for a test, but the lines made it difficult “ Skedulo’s capabilities are helping us manage to adhere to social distancing guidelines, putting this global health crisis more efficiently and the public and staff at risk of exposure to the virus. safely. Workers on the front lines conducting the BioReference Labs needed a way to make its COVID testing are tasked with so many uncertainties, testing sites more efficient and safe. Skedulo worked and we were concerned patients would show Dr. Kim Norman, Psychiatrist Chaunté Lowe, Four-Time together with Salesforce to build and roll out a solution up all at once, overwhelming the testing sites and Professor for Adolescent Olympian and American Record Holder, in just two weeks. The Capacity-Based Appointment and causing delays. With the scheduling package, and Young Adult Health at UCSF, Trainer, and Coach, on perseverance: Booking for COVID-19 Testing Centers app is now there’s less chaos and more order at testing on couples and relationship “My story is always one of choosing to available on AppExchange. locations, which has enabled us to reduce the management: “The biggest favor pay attention to the good also. I love the “ The ultimate goal is to help — help alleviate risk of exposure for workers and enabled people you can do for yourself and your fact that here in our country, or in this overcrowding of testing sites, help reduce the to effectively get tested.” partner right now is to cut each world, we all are playing a huge part in stress of those on the front lines performing – Vinny Pacione other slack. Practice forgiveness making sure that our world is safe.” the tests, and help calm any anxiety individuals Director, Consumer Digital rituals. Practice gratitude exercises.” may have about traveling to a testing site and BioReference Laboratories receiving a test.” Additionally, the Skedulo mobile app provides those on – Matt Fairhurst the front line with the tools they need to complete their CEO of Skedulo jobs and appointments safely and efficiently. Contactless Alonzo King, World-Renowned Organizations and health agencies like BioReference Signature allows deskless workers to capture client Choreographer, on remaining balanced Laboratories can use a booking and appointment signatures without handing over their mobile devices. in the midst of activity: “We have the management system to help balance appointment Virtual Meetings, which is a Skedulo API for Zoom or ability right now with undistracted demand with capacity, ensuring the testing site does other virtual meeting providers, will automatically create focus to look internally at ourselves and not become overcrowded and overwhelmed. a virtual meeting link and attach it to an appointment. visualize what is and what isn’t working. An individual can go to a testing organization’s website This means field workers are able to complete their And that opportunity to say ‘I’m going and easily book an appointment. Then, they’ll receive appointments while complying with health and safety to examine myself’ is one of the richest a downloadable confirmation and QR code to present guidelines set by leading health organizations. places for expansion.” Read the full story here and learn more about Skedulo on AppExchange. View the full playlist of videos. 29