Steve Malone: Many people everyone a voice has sometimes in my family have worked backfired with inaccurate or time off. We also have an internal in technology for decades, malicious information going out partner, we offer a discount including my father, who was a to wide audiences. to all nonprofit prospects and software developer for a number of major NYC-area banks. One of Workforce development is a topic to support numerous nonprofit my earliest memories was [my that has gained a lot of attention Marc Benioff has gone on record To understand how people father] expanding the online in the past few years. What are in the Salesforce ecosystem banking software he developed your thoughts about the focus on approach the idea of whether into multiple regions of the reskilling and upskilling America’s technology can make the world a world. This allowed customers workforce? better place, I had conversations (many for the first time) access John Vinci: with Steve Malone, Director to their banking information via New technology of Marketing at OwnBackup, the internet rather than walking requires new skills — better skills. and John Vinci, Senior Director, up to a branch. Technology changes every couple Product Management at Conga of years, and you need to stay — both Pledge 1% partners — John Vinci: I recall a student at on top of it. While the historical on their thoughts and company my elementary school having knowledge can be useful, the initiatives. a cochlear implant inserted; I same skills should not apply from that our global offices always remember thinking about how 20 years ago. Questions and responses have he had hardware to help him been edited for space. hear. Steve Malone: This is a critical need. With the increasing pace How do you see technology of change in work patterns Let’s flip the script. Have you of the office to give back. Each making a difference in the world? experienced a time when around the world, training John Vinci: technology was not a positive workers for the jobs that exist Technology is in 2019 and beyond is very intended to make our activities impact or influence on the world? much needed. I’m happy to in life easier to manage. Whether John Vinci: it’s replacing some parts of a The effects on the see Salesforce taking a leading body or driving a car, we try to environment. I think about position on this with Trailhead reduce the challenges we face. batteries and the type of trash and its work to get formal we generate from the things we accreditation for the programs Steve Malone: The world have created. there. This will be huge, both as a moves faster when everyone Steve Malone: Social media has societal benefit and to promote is connected. This enables enabled both companies and Salesforce’s continued growth as individuals greater opportunity individuals to broadcast their an ecosystem employer. to change their situation faster messages to a broader network What are ways your companies than ever before. of people than ever before. The give back? What’s the earliest memory you downside here is that giving Steve Malone: have of technology making a We believe it’s important to give back difference? and innovate with confidence on the 18 THE EXCHANGE SUMMER 2019 SUMMER 2019