CUSTOMER SPOTLIGHT WHAT’S appening We first met Scott because of his passion for solving business challenges with Salesforce. Since then, he’s become an Retail Control Systems gains powerful customization capabilities with Magentrix. Retail Control Systems had an existing portal that was too expensive for its needs, too complex, and too difficult to use. Magentrix opened the door to lower operating costs and less time wasted on the phone. We installed a knowledge dashboard and reports application in my first-ever admin role. These % % 300 500 50 that I couldn’t manipulate installed packages. It was such a great lesson of the different types of increase in unique portal logins cost savings portal usage per month see success they want that high five. They need to know they matter and people care about them “Magentrix has drastically decreased our support costs and time-consuming phone calls.” ALEX KOPPELKAM community. I firmly believe that I have been given so much by this community that I am called to Manager of Strategic Initiatives Retail Control Systems South Dakota, coming out was difficult. Jane helped as I dealt with some harassment and also SUMMER 2019 THE EXCHANGE 15