LETTER FROM THE EXCHANGE The Editor Fall 2023 Extend the #1 AI CRM with curated apps Happy fall, and experts. y’all. Discover helpful resources and curated partner apps and experts on our new Data + AI + CRM + Trust collection page. Seamlessly integrate trusted AI throughout I don’t know about you, but I’m ready to curl up and enjoy your business with data at the center to some cooler weather. I’m looking forward to a little downtime maximize your success. Find the right solution to relax and recharge before the holidays. I can take that for you with listings segmented by products, time because this year I’m going to use AI to help me with industry, and use case. my holiday shopping. Find out how in this issue. Check it out In the following pages you can also And of course, we’ve thrown in plenty of relive the AI event of the year with fun surprises, too. a look back at some of our favorite AppExchange has so many ways to help Dreamforce moments and learn how your business get AI-ready and drive everyone can be an Einstein with success through fall and beyond. Data + AI + CRM + Trust. Get inspired by interviews with customers and experts like Salesforce Ben. Enjoy some great Enjoy, tips on how AI can help make the upcoming holiday season a huge success — for retailers and shoppers. Appy 3

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