WHAT’S appening Our Favorite Trailblazers: Spotlight on Rachel Rogers Rachel is a Certified Salesforce Administrator recently inducted into the Salesforce MVP Hall of Fame. With 15 years of Salesforce experience across multiple implementations, she’s focused on delivering quality solutions to business leaders and empowering them to manage their teams to innovative new heights. HOW DID YOU GET INVOLVED WITH SALESFORCE? It all started with the luckiest Google search of my life. In 2004, I was tasked with finding a CRM to replace our homegrown system and found a phone number for a young company called salesforce.com. WHEN DID YOU FIRST USE APPEXCHANGE? DO YOU REMEMBER THE FIRST APP YOU DOWNLOADED? It’s been so many years, I can’t recall. I was lucky enough to watch the AppExchange launch and turn RACHEL ROGERS into the powerful, resourceful engine it is today. Salesforce MVP Director of IT WHAT APP DO YOU FIND YOURSELF USING TIME AND TIME AGAIN? HD Supply Facilities Maintenance My go-to is Field Trip. Having a clean org is incredibly important. If you have too much junk it’s hard for people to report, processes get bogged down, and your ability to innovate at an accelerated pace is hindered. WHAT IS YOUR FAVORITE DREAMFORCE MEMORY? The best part of Dreamforce is the community. Getting to interact with innovators across industries has fitness tracker will be shocked at how much ground you led to some of my best creative moments. meetups. Add 20 minutes of walking to your daily fitness WHERE'S YOUR FAVORITE PLACE YOU'VE EVER TRAVELED TO? Recently I had the chance to go to Grenada. It was a very peaceful retreat that gave me time to focus and difference. come back ready for new challenges. It’s a gorgeous little island with very friendly people. WHO DO YOU CONSIDER TO BE YOUR MENTOR OR IDOL? I keep a small group of close confidents. We bring together diverse opinions, so decisions can be made by looking through different lenses versus one single viewpoint. It has helped me tremendously. WHAT DOES BEING A TRAILBLAZER MEAN TO YOU? Never giving up, embracing change, and helping others along the journey. The Trailblazer community has the ability to change the way others are impacted by the technology they run, the communities they live in, and the opportunities they provide. WHAT ADVICE DO YOU HAVE FOR OTHER TRAILBLAZERS? The only constant is change and the important thing is what we do with it. You will fail at times. Fail quickly, learn, and create the next great change movement that will empower people to forge forward. You have the ability to be the ultimate change agent in your family, your career, and the community. 8 THE EXCHANGE FALL 2019 FALL 2019