Natterbox is the global voice solution 100% native on the Salesforce platform. SMS-Magic is a complete business Text Messaging Solution. Our Converse Integrated and managed inside Salesforce, Natterbox’s 5-star CTI and contact application works natively within Salesforce to enable consent-based business-to- center solution hosts a range of features including IVR, ACD, click-to-dial, call person messaging for high-touch and multichannel engagements at scale. Recruit recording, call routing, auto-logging, call coaching, voice transcription and volunteers and coordinate with them on fulfilling program objectives. sentiment analysis. By integrating telephony with Salesforce, Nonprofits have also enabled their support lines/helplines to offer a sensitive and efficient experience to Learn More > its users that improve their call center effectiveness by dynamically routing callers to the most suitable agent. Learn More > We envision a world where every organization has a positive impact. Created by a passionate global team, Socialsuite’s impact technology makes it easy to measure, monitor and report on how your activities affect the community and our environment. Show the change you’re making with Socialsuite’s powerful impact With Skedulo’s Deskless Productivity Cloud, organisations gain a scheduling platform technology. An affordable, accessible and practical solution for nonprofits looking that meets the unique requirements of the nonprofit industry. Nonprofits use to monitor their impact on people, and organizations wanting to demonstrate their Skedulo to intelligently manage mobile worker data, including matching a worker commitments to ESG. to the right job and facility, scheduling, dispatching, and efficiently routing workers, whether they are full-time, casual, or volunteers. Learn More > Learn More > International ISV Industry booklet - EMEA & ANZ 11
International Industry Booklet - Nonprofit & Education Page 10 Page 12